Refund policy

Sport Podium will refund you the order value for those items which are permissible for return and refund as per Sport Podium policy.

  • If you had placed an order on COD, you need to provide us your bank details via your official email to refund the return order value.

  • If you had purchased via debit/credit card, your refund amount will be transferred back to your same account.

Request a refund

 Refund Timescale

Your refund will be initiated once the product arrives to our sport podium fulfilment center, duly inspected and approved by our quality team and later the payment will be initiated as follows. 

Your refund will be initiated once the products arrive at our Sport Podium fulfillment center, duly inspected and approved by our quality team, and later the payment will be initiated as follows.

  1. If a refund has to be made to your credit/debit card, you will receive the refund amount after the necessary deduction within 5to 7 working days from the date on which we receive the product back in our customer fulfillment center
  2. If the refund is from a cash on delivery (COD) order, you will receive the refund amount after necessary within 7-10 working days from the date on which we receive the product back in our customer fulfillment center subject to customer sharing bank details to us through your registered e-mail ID.

Refund Guideline & Schedule of Charges

Reason for Return Refund of Full Product Price Deduction of Shipping Charges,
Items received is not as per order specification Yes No
Item Received in damage Condition Yes No
The customer did not like the product Yes Yes

 If Customer Has Availed Free Shipping

 

Reason for Return Refund of Full Product Price Deduction of Shipping Charges,
Partial Return (Due to Damage and wrong specifications Yes No
Partial Return (Due to Customer Dislike) Yes Yes

 

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